Q: My check engine light is on, what does that mean?
A: The check engine light monitors emission controls. A loose gas cap, or a bad sensor could cause excess emissions that will turn the light on. In many cases engine performance will not feel any different, but some times the engine may not run correctly. The check engine light does NOT monitor engine oil level or coolant level, please pay attention to those warnings.
Q: My brake lining light is on, what does that mean?
A: When the brakes are worn to the minimum thickness, the brake pad sensor comes in contact with the brake rotor (disc) to turn on the warning system. you should make an appointment as soon as possible to inspect the entire brake system to avoid unnecessary damage to other brake components.
Q: My ABS / BAS / ESP warning light(s) are on.
A: ABS/BAS/DSC/ESP are the warning lights for the traction control and stability control systems. When these lights are on, the normal braking system will work in most cases, however the electronic parts of theses systems have detected a problem. You may experience wheel lock up during a panic (emergency) stop. You should make an appointment as soon as possible to have these systems tested. They are important safety systems.
Q: How often should I test my battery?
A: You should test your battery one time per year, preferably just before the hot season. Cars today are very complicated. A battery that is starting to fail will still start the engine but may not have enough power to keep all the computers running.
Q: Are you open on Saturday?
A: No, we are not. Deborah and I believe family time is very important. We want our employees to enjoy their weekends with their families.
Q: Will I void my Warranty if I service my car with you?
A: No. Federal law allows you to have your car serviced at the service provider of your choice. The service provider must perform the work as per the manufacture specifications. Ask to see the service sheets and test equipment if necessary.
Q: Have a car Question?
A: Send us an e-mail, someone will get back to you with an answer.
franksmercedesservice@hotmail.com
